Legal

Accessibility Statement

Last updated: 4 August 2026

Magda Sports Therapy is committed to making this website and its services as accessible and inclusive as reasonably possible.

This statement explains the accessibility approach taken on this website, known limitations and how to request assistance or an alternative format.

1. Our commitment

Magda Sports Therapy wants as many people as possible to be able to use this website, regardless of disability, health condition, technology or method of access.

The website is designed with accessibility principles in mind and aims to follow recognised good practice, including relevant guidance from the Web Content Accessibility Guidelines.

Accessibility is an ongoing process, and the website may be reviewed and improved as content, technology and services change.

2. Using this website

The website is intended to support visitors who may need to:

  • enlarge or reduce text using browser controls;
  • navigate using a keyboard;
  • use screen-reading or voice-recognition software;
  • access the website on a mobile phone, tablet or desktop computer;
  • read content with clear headings and consistent page structure;
  • identify links and buttons clearly;
  • access information without relying only on colour;
  • contact the practice using different communication methods.

The appearance and behaviour of some elements may vary depending on the browser, device or assistive technology used.

3. Accessibility features

Where reasonably possible, the website uses:

  • clear page titles and headings;
  • consistent navigation;
  • readable text sizes;
  • sufficient colour contrast;
  • meaningful button and link labels;
  • descriptive text for important images;
  • simple page layouts;
  • content that can be viewed on different screen sizes;
  • plain language where appropriate;
  • keyboard-accessible WordPress functionality where supported by the platform and theme.

4. Known limitations

Although reasonable efforts are made to support accessibility, some parts of the website may not be fully accessible to every user.

Possible limitations may include:

  • third-party maps, social-media content or external services;
  • images that may not yet have complete alternative text;
  • differences in keyboard or screen-reader behaviour caused by the WordPress theme, plugins or embedded content;
  • older blog content or documents created before the current accessibility approach;
  • external websites linked from this website;
  • colour contrast or text-spacing issues that have not yet been identified through formal testing.

Magda Sports Therapy does not control the accessibility of independent third-party websites or services.

5. Conformance status

This website has not yet undergone a full independent accessibility audit.

Magda Sports Therapy therefore does not currently claim full conformance with a specific WCAG level.

The website aims to work towards the principles of WCAG 2.2 Level AA where reasonably practicable.

WCAG is an international standard designed to make web content more perceivable, operable, understandable and robust. 

6. Alternative formats

If you need information from this website in another format, such as:

  • larger text;
  • a simplified document;
  • plain text;
  • information explained by telephone;
  • information provided by email;
  • another reasonable accessible format,

please contact Magda Sports Therapy.

The practice will consider the request and aim to provide a reasonable alternative where possible.

7. Reasonable adjustments to services

If a disability, health condition or communication need affects your ability to access the service, please contact the practice before your appointment.

Reasonable adjustments may include, depending on the circumstances:

  • communicating by email or text instead of telephone;
  • allowing additional time to explain information;
  • providing written instructions;
  • adapting the way information is presented;
  • discussing access needs before an appointment;
  • involving a parent, carer, advocate or support person where appropriate;
  • considering another reasonable adjustment to help you access the service.

Adjustments will depend on individual needs, safety, practicality and the nature of the service.

8. Physical access

Magda Sports Therapy is a home-based practice in Streatham Hill, London SW16.

If you have mobility, sensory or other access requirements, please contact the practice before booking so that the available access arrangements can be discussed.

The website should not be relied upon as confirmation that the treatment space will be suitable for every access requirement.

Where a particular adjustment cannot reasonably be provided, the practice will aim to explain this clearly and, where possible, discuss an alternative.

9. Third-party services

This website may link to or use services provided by organisations including:

  • WordPress.com;
  • Apple Maps or another map provider;
  • WhatsApp;
  • Instagram;
  • Facebook;
  • Google Reviews;
  • email or other communication providers.

These services have their own accessibility features and limitations.

Magda Sports Therapy is not responsible for the accessibility of independent third-party platforms but welcomes feedback where their use creates a barrier on this website.

10. Reporting an accessibility problem

If you experience difficulty using this website, find content that is inaccessible or have a suggestion for improvement, please contact:

Magda Sports Therapy
Email: magdasportstherapy@gmail.com
Telephone: 07934 248 251

Please include, where possible:

  • the page or content you were trying to use;
  • what went wrong;
  • the device, browser or assistive technology used;
  • the format or adjustment that would help.

Magda Sports Therapy will aim to review the issue and respond within a reasonable period.

11. Complaints

If you are unhappy with the response to an accessibility request, please contact the practice again and explain the outcome you are seeking.

Nothing in this statement removes any rights that may apply under equality or consumer law.

12. Preparation of this statement

This statement was prepared on 4 August 2026.

It is based on a review of the website’s structure and intended accessibility features. It is not based on a complete independent technical accessibility audit.

The statement will be reviewed when there are significant changes to the website or when accessibility issues are identified.

13. Changes to this statement

This Accessibility Statement may be updated as:

  • the website changes;
  • accessibility issues are identified or corrected;
  • new content or services are introduced;
  • technology or legal guidance changes.

The date at the top of the page will be updated when material changes are made.